Refund policy

REFUND/RETURN POLICY

To provide the best customer satisfaction, we provide the following solutions.  Feel free to contact us if you have any questions regarding the Return & Refund Policy by email at the restaurant.

*FOOD ORDER ERRORS

 If you receive food that is different from your receipt of purchase, we sincerely apologize.  Please call us as soon as you notice that there was an error with your order.  You may come to pick up the correct food items.

• For credit card payments, you will be refunded the sales price amount associated with the error and recharged for the new item's price.

• For cash payments, you will be asked to pay the difference of the balance if the new food has a greater value than the food received in error.

*FOOD ORDER INCOMPLETE

In the rare occasion that you do not receive food that is on your receipt, we will make it up to you.  Please call or email us soon as possible as you notice the food items are not received in your order.  You may cancel the missed food before we prepare it without any question, and we will refund the amount to a credit card or we refund you with a Gift Card or Certificate.

*FOOD DISSATISFACTION

We cook our food fresh to order with only the finest and freshest ingredients.  We take great care and pride in all of the dishes we make.  Refunds and/or replacement food are available upon request for orders in which the food is wrong, omitted and in other similar circumstances.  Refunds are not typically provided for food that a guest simply does not like.

*CANCEL ORDER

Sorry, we cannot cancel, refund, or give credit if you change your mind or mistakenly order an item after the order is prepared.